Make sure you check out the full list of Access Only FAQ's here .  The answer to almost every conceivable question is there.

For any Windows XP and 2000 users, click here to download our automated set up tool - no experience/knowledge necessary!!!

Although Access Only don't provide a phone support service, you can get 24 x 7 free online general technical support from:

Bear in mind the service is run and operated by volunteers and is a general technical support service NOT specifically an ISP support service so you'll need to explain to them what you are trying to do.

For Hardware (modem, Dial up Networking issues), select External Support Link

External Support Links

Please use the links below at your own risk. Access Only does not warrant the accuracy of the information contained in these sites.

Note: Some strings may damage or cause a modem to become inoperable - Access Only Pty Ltd and take no responsibility for damages caused by use or mis-use of the site's listed below or the information within.

Modem Strings Page
Great site for looking up strings that will assist with problematic modems.
http://www.modemhelp.net/quickref.shtml

modemhelp.net
Another great site for problematic modems. http://www.modemhelp.net/

Dial Up Networking Errors in Detail
Another DUN error message site, with detailed solutions.
http://www.peopleman.com/dundetail.htm

Chasms Virtual Desktop
Virtual Desktop containing screens and other on how to configure your machine. http://www.chasms.com/

Microsoft's support and knowledge base.
Containing specific information about errors and problems with Microsoft products. http://support.microsoft.com/